Terms of service

Using our website

By visiting our site, creating an account, or placing an order, you confirm that you are legally capable of entering into a contract and agree to follow these Terms, our Privacy Policy, and our Shipping and Returns Policies. You agree not to misuse the site, interfere with its security or performance, or engage in any unlawful, fraudulent, or abusive activity while using our services.

Accounts and security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Buko may suspend or terminate accounts that appear to violate these Terms, involve suspicious activity, or cause risk or harm to Buko, customers, or partners.

Products, pricing, and payments

Product details, prices, offers, and availability shown on the website are subject to change at any time without prior notice. Orders are confirmed only after successful payment authorization (or valid COD selection), and Buko reserves the right to refuse or cancel any order, including for errors in pricing or stock.

Shipping, returns, and cancellations

Delivery timelines, charges, and methods are described in our Shipping, Delivery, and Returns & Refunds policies, which form part of these Terms. Eligibility, conditions, and time limits for returns, refunds, and cancellations are governed strictly by those policies, and by placing an order you agree to those terms.

Intellectual property

All content on the Buko website—including text, graphics, logos, product images, and other materials—is owned by or licensed to Buko and protected by applicable intellectual property laws. You may not copy, modify, distribute, or use any content for commercial purposes without Buko’s prior written consent.

Third‑party services and links

The website may contain links to third‑party websites or services that are not controlled by Buko. Buko is not responsible for the content, policies, or practices of these third parties, and your use of such sites is at your own risk.

Limitation of liability

To the maximum extent permitted by law, Buko is not liable for indirect, incidental, or consequential losses arising from your use of the website, delays, interruptions, or issues beyond Buko’s reasonable control. Your sole remedy for dissatisfaction with the site or products is to discontinue use and, where applicable, seek a return or refund as per our Returns & Refunds policy.

Indemnity

You agree to indemnify and hold Buko, its affiliates, and team members harmless from any claims, losses, damages, or expenses (including legal fees) arising from your misuse of the website, violation of these Terms, or infringement of any rights of a third party.

Changes to these Terms

Buko may update or modify these Terms of Service from time to time by posting the revised version on the website with an updated “Last updated” date. Continued use of the site after changes are posted will be treated as acceptance of the revised Terms.

Governing law and contact

These terms are governed by the laws of India, subject to applicable consumer protection and e‑commerce rules. For any questions or concerns about these Terms, you can contact Buko at hydrateme@bukohydration.com or +91 8799608965.